FAQ

Typically, the main phases of a software project are:  Project concept creation (specifying the idea) Detailisation (elaborating on the requirements, deliverables, project scope, and plan) Software Architecture Design Development (programming, testing) Quality Assurance (testing, bug fixing) Deployment (transition of source code or installation of product, user documentation, and training) Technical maintenance/support or further enhancement of

You are welcome to submit your project information via one of the channels (E-mail, Slack, Skype, Telegram) mentioned on our Contact page or by filling in our contact form. Our colleagues will contact you soon afterwards to get all the details.

Usually, we communicate online via email, instant messengers, and voice/video conferencing (Zoom, etc.). Lead developers and product owners are the people most often involved in the process from the client side.  Communication with the client is mandatory for project implementation. A lack of communication means we won’t be able to successfully co-operate and the partnership

At Optimum Web, we strive to be the reliable partner that clients can turn to when they need help achieving their goals. Our in-house Team Leader plays a central role in ensuring the efficiency of our work process by assigning tasks to the development team. By prioritizing a deep understanding of the project, its objectives,

Of course. You can send us your version of an NDA agreement, or we'll provide one that works for both of us.  

Yes, we understand the frustration that comes with a project that has failed to meet expectations. At our company, we have experience in taking on projects that other companies have struggled with. However, before we can commit to taking on the project, we need to conduct a detailed analysis to understand the reasons for the

To sign a contract, we need to get your details first. Then we issue a Dedicated Team Service Agreement based on them. We will send you a draft agreement and will answer all your questions. As soon as we’ve agreed to every contract clause, we'll sign the document and send it to you via email.

There’s always a scenario that will suit you.  You can order outstaffing services from Optimum Web for a short time to get a particular project done.  You can hire our developers for the long term, practically making them into IT team members. While they will remain employees of Optimum Web, they will be fully dedicated

Our contract provides an explicit termination clause for such cases. We also provide you with clear problem escalation routes, which helps us prevent problems turning into terminations. You can raise issues with your Project Manager or our CEO for rectification, and we will always provide a suitable solution from our side.  We are always open

The owner is always the client. Optimum Web is only a service provider.