FAQ

At Optimum Web, we have a wealth of experience working with clients across various industries. Our team has worked with companies in

• Artificial Intelligence
• healthcare
• finance
• industrial production
• trade
• e-commerce

and many others. We understand that each industry has its unique set of challenges and requirements. That’s why we tailor our approach to meet the specific needs of each client we work with. Whether you’re in a well-established industry or an emerging market, we have the expertise and knowledge to deliver top-notch software solutions. Our team has mastered a range of proven and cutting-edge technologies, which enables us to provide software solutions that are customized to your industry and business needs. We look forward to the opportunity to collaborate with you and help you take your business to the next level.

Our team of professionals is always available to address your concerns and accommodate any changes you may have during our regular working hours. To ensure that we are able to provide you with the best service possible, we recommend setting specific hours for our daily communications, taking into account any time zone differences to guarantee our 100% availability. You can easily communicate with us through various channels, including: 

• Phone: +373 22 84 35 69
• Telegram
• Slack #lobby
• Google Meet
• Discord

We are committed to maintaining clear and effective communication with you throughout the project and look forward to working together.

You will always be aware of the work’s progress. We’ll keep you updated via email. You can also set up telephone conversations during official working hours.

Optimum Web teams are based in Eastern Europe (UTC +2), Chisinau (Moldova), and Odessa (Ukraine). Your team will consist of selected professionals and we guarantee the quality of their work.

There’s always a scenario that will suit you. 

1. You can order outstaffing services from Optimum Web for a short time to get a particular project done. 
2. You can hire our developers for the long term, practically making them into IT team members. While they will remain employees of Optimum Web, they will be fully dedicated to your company’s projects. It is in our best interest to boost the growth and success of our clients’ businesses, and it’s our priority to provide our clients with the type and level of service they expect from their own employees. 

Most collaboration in IT takes place online, and modern communication methods like emails, chats, and project management systems work perfectly. This means a company like ours that provides outstaffing software development services works very like hiring in-house staff, but with significant savings. You don’t spend money on hiring, infrastructure, payroll, staff benefits or insurance. All our people need is office space. 

You can always demand more programmers or cut staff back depending on the current workload. We simply ask you to notify us one month in advance in either direction. Just contact your dedicated Project Manager, describe your situation, and it’s done.

The owner is always the client. Optimum Web is only a service provider.

Typically, the main phases of a software project are: 

1. Project concept creation (specifying the idea)
2. Detailisation (elaborating on the requirements, deliverables, project scope, and plan)
3. Software Architecture Design
4. Development (programming, testing)
5. Quality Assurance (testing, bug fixing)
6. Deployment (transition of source code or installation of product, user documentation, and training)
7. Technical maintenance/support or further enhancement of the software system

You can bring in Optimum Web’s services at any phase. Our vast experience in a wide range of projects enables us to reduce the overheads of our clients, serving them across every PDLC stage.

Of course. Thousands of software development projects have passed through our hands over the years, so planning and consultancy are an essential part of our expertise.

• After a preliminary discussion about the project details, you will define the person to act as your dedicated project manager, the person who will carry out quality assurance with you. 
• We offer our QA engineers’ services on request if necessary.     
• We assign a responsible contact person for the new project – a Team Lead or an expert developer from our side, who will communicate with the Project Manager or Product Owner from your side. Communication with developers takes place via Redmine (or another tracking system of your choice) and via our corporate chat in Slack. We can also hold joint weekly meetings via Google Meet/Zoom/Skype with the team, usually 2-3 times during the life of the project.
• We examine the project’s scope and estimate the approximate work volume. The most important thing at this stage is to get a comprehensive overall picture, so we know for sure what the project involves and can get everything right from the start. . 
• The project manager and Team Lead discuss and define the various project development phases, splitting them into sprints and smaller tasks.  
• After our developers have estimated what’s involved in each task, they will indicate the time needed within the project management system. Sometimes, when it’s hard to estimate a task for a developer or team lead, we split it into even smaller subtasks and assess each of them.    
• Before starting on development, we ask for as much information as possible. We may also ask for other project member’s contact details so we can clarify unclear elements of the system. If the existing application is not covered by automated tests, we’ll develop them. We always insist on automated testing when it comes to complex business logic.
  

The process is as follows:
– We carry out several operations in the current system like add/edit/delete on the most essential modules, then we save the output results.
– We consider output values as correct (more operations are better).
– After we develop a feature or fix a bug we apply our changes to the system, first running automated tests to see if the results are the same as before and we haven’t broken anything.

• For medium-complexity projects, learning the documentation normally takes around 3-4 days, sometimes a week. In the case of complex projects, it can take as long as 10 days. We also check if the project development requires coding standards, development requirements, coding conventions and more. Once we’ve learned and understood the project concept fully, we set up our development environment. 
• Some customers require continuous integration and continuous delivery. In this case, the testing and deployment processes are entirely automated. We mainly deal with finance software involving many calculations, formulas, and reports, where automated tests are usually required. Writing a test takes around 30-35% of the task development time and it’s vitally important, saving us a lot of time in the future. 

At Optimum Web, we strive to be the reliable partner that clients can turn to when they need help achieving their goals. Our in-house Team Leader plays a central role in ensuring the efficiency of our work process by assigning tasks to the development team. By prioritizing a deep understanding of the project, its objectives, and the customer’s needs, we are able to consistently deliver quality results. If you’re facing a situation where your team is stretched thin and you require the expertise of top-level programmers, don’t hesitate to reach out to Optimum Web – we are here to assist you.

Yes, we understand the frustration that comes with a project that has failed to meet expectations. At our company, we have experience in taking on projects that other companies have struggled with. However, before we can commit to taking on the project, we need to conduct a detailed analysis to understand the reasons for the failure. This includes assessing the project’s architecture, code quality, and conducting a thorough project analysis, which may take several days to complete.

It’s important that you share with us the reason for the failure as honestly and fully as possible. Based on our experience, we’ve found that miscommunication is often the root cause of project failure. By understanding the underlying issues that led to the failure, we can provide you with a clear roadmap for moving forward.

If you’re struggling to identify the cause of the project’s failure, we recommend setting up a consultation with a professional business analyst. This will help to ensure that all issues are identified and addressed.

Please note that the project audit is a paid-for procedure, and based on the audit results, we reserve the right to decline the project. However, we are committed to working with you to identify the root causes of the project’s failure and provide you with a clear path forward.

All we need is three things to get started on your project:

1. Introduction call. We get to know each other over the phone, with a preliminary discussion about the project details and technologies to be used. 
2. Project description. You provide us with the overall picture, based on your vision and the discussion we’ve had. It’s important to give us as much information as possible.
3. Signed Draft Agreement. You sign the draft agreement, then we’re ready to begin work for you.

At our company, we take a comprehensive approach to delivering our work.

For medium and large projects, we use a continuous integration process that involves each developer having their own development environment.

We typically set up the following environments to ensure thorough testing and a smooth transition to the live system:

• Build and automatic testing environment
• Development / Staging environment for final testing
• Production environment, where the live system is hosted
• Fallback server instance, which is a complete copy of the production environment in case of any critical issues.

Developers use Docker Compose for development and Docker Swarm for production.

For more complex projects, Kubernetes, which is an open-source container-orchestration system that automates computer application deployment, scaling, and management. If you have any questions or would like to learn more about our delivery process, please don’t hesitate to contact us. We’re always happy to provide more information and discuss how we can best meet your needs.

Contact us today to understand the entire process! 

You are welcome to submit your project information via one of the channels (E-mail, Slack, Skype, Telegram) mentioned on our Contact page or by filling in our contact form. Our colleagues will contact you soon afterwards to get all the details.

Usually, we communicate online via email, instant messengers, and voice/video conferencing (Zoom, etc.). Lead developers and product owners are the people most often involved in the process from the client side. 

Communication with the client is mandatory for project implementation. A lack of communication means we won’t be able to successfully co-operate and the partnership will fail. Fortunately, cutting-edge technology enables us to reach complete mutual understanding with few or no face-to-face meetings. But if you need them to, and it’s necessary, our engineers can visit your office or premises.

Sure. It’s always up to you to decide what part of the development process to outsource. However, our advice is to request a preliminary consultation, simply because every case of partial development comes with its own unique specifics.

To sign a contract, we need to get your details first. Then we issue a Dedicated Team Service Agreement based on them. We will send you a draft agreement and will answer all your questions. As soon as we’ve agreed to every contract clause, we’ll sign the document and send it to you via email.

Of course. You can send us your version of an NDA agreement, or we’ll provide one that works for both of us.

Our contract provides an explicit termination clause for such cases. We also provide you with clear problem escalation routes, which helps us prevent problems turning into terminations. You can raise issues with your Project Manager or our CEO for rectification, and we will always provide a suitable solution from our side. 

We are always open to detecting and discussing any issues you may have encountered, further improving our processes so we prevent the same problems from happening again.

As a client you can choose to use any Project Management system you like, including Redmine and Jira. Of course, we’re always available for live chat and phone support too. We also hold regular scheduled meetings to get your instructions, discuss intermediate results, and coordinate further actions.

Optimum Web currently employs around 40 people in Moldova, Ukraine, USA, and Israel across 3 offices. They are professionals in Requirement Engineering and Analysis, Software Design, Project Management, Quality Assurance, UI Design and Software Development. 

Please note that the majority of our developers are located in Eastern Europe, but if you want specialists from a specific region it’s always open for discussion.

Today’s technologies allow us to make video calls on Google and other platforms, so we do actually meet – just not face to face. If there’s a real need for a live meeting, we can arrange it once we know the topics you’d like to discuss. Our talented management team is always keen to meet you, either online or offline. 

Since you are the business owner, you are the person with direct access to your outsourced team. This means the whole process and the end results are always within your control. We will keep you informed of critical situations while making the work more manageable.

We like to stay in complete coordination with our clients, providing them with monthly updates. We’ll gather your input throughout the entire development life cycle, which helps us avoid conflict and objections at every stage 

We provide speedy, accurate development thanks to our product development expertise, ready access to technical knowledge across the board, and detailed knowledge of product development lifecycle issues. At the same time, we ensure our products conform to the quality standards of our clients, using their requirements as the basis for ours. We’ll discuss the programming languages, development environment and more in fine detail, making sure we use the right software you prefer. And you, our client, keeps control of the product architecture.

We will thoroughly analyze your project before sending a list of qualified professionals whose skill sets match your project best. You make a shortlist and once you’ve approved the candidates, we will proceed with the work.

• The minimum qualification for employees recruitment is a college degree or 2 years experience in development. Most of our employees are university graduates.
• For more skilled projects like Research and Analysis, our staff hold Masters Degrees in Engineering and Research.

Every business tries to reduce its expenses, raise its productivity, and gain recognition for its core business practices. Offshore outsourcing helps companies meet many of these goals by reducing the cost of hiring experts and maintaining the infrastructure. It helps to have easy access to talented workers, minimizing the risk of project failure. It also saves lots of time when your outsourcing company’s people are spread across different time zones.

Today’s outsourcing companies offer many perks and opportunities to the developers who work for them. While working, the company makes many payments: health insurance for employees, social insurance, pension savings, deductions to state funds and more. We also take care of the bonuses and other competitive advantages that attract the best professionals. All this means our clients enjoy access to highly professional IT specialists without carrying all the usual financial and organizational burdens. 

As an outsourcing and outstaffing company, Optimum Web offers clients help with all kinds of projects and collaboration types. The client receives guarantees that the process is monitored and moving forward as it should, and our management team works hard to constantly improve our services. The outsourcing company can even handle increasing the number of project staff, if necessary.

Working with people is one of the most challenging elements of any project. Agreeing, discussing a solution, and organising the implementation is a laborious process,which is why so many businesses apply to outsourcing companies for help. Today, outsourcing product development is widespread. As a rule an enterprise opts for outsourced product development for any or all of these reasons;

• To acquire expertise that isn’t currently available. Outsourcing provides you with a team of experienced professionals with the proper knowledge to develop a product to your exact specifications. Building an internal development team would require full-time focus from management, leaving little time left over to concentrate on core activities.
• To manage costs. Outsourcing helps minimize the costs involved in product development, including employee costs like salary, taxes, benefits, overhead expenditure on office space, desks, computers, training, software and hardware tools, supporting costs for information systems, management, human resources payroll and more. 
• To manage risk. You face lower levels of financial and operational risk simply because your investment in infrastructure is less. You avoid risk costs such as downsizing, severance pay, legal support, and more. 
• To be in control. You have full access to the process monitoring tools and can check what’s happening at any time. And you have the final say in all the project’s key points.
• To save time. You have more time at your disposal to focus on other core activities like marketing and sales. 
• To enjoy flexibility. Since you don’t own the engineering team, you can quickly downsize or close the project anytime. 

• Project size

Engaging a freelancer  works well for small projects without ongoing maintenance, bug fixing, or extended support. Their job is done once the project comes to an end. But you should consider outsourcing to a software house when you want to build a more extensive app with a bigger budget and complex logic, or run a sizable offline business that needs IT systems to enhance its efficiency.

• Specializations diversity

A single person can’t work on all the components of software development, including backend, frontend, QA, UX/UI design and more, even if they’re a talented full-stack developer. If you decide to hire more people to cover all the required elements, be prepared – managing several freelancers, coordinating their actions and results, can get complicated. Software houses like ours channel enormous resources into assembling teams containing a vast range of experts. Each of them masters specific technologies, provides quality products, and is familiar with up-to-date technology and trends. 

• Communication quality

Freelancers usually work to their own flexible schedule and are often located in different time zones. Poor communication is a frequent result of the discrepancy in working hours. When outsourcing a project to a software house, you can ensure time zone differences won’t affect your project. Software development companies solve this issue by blending the right tools with strong communication skills that have been honed to perfection thanks to years of experience.  . 

• Commitment level

Freelance developers usually have more than one client, which means they often work on multiple projects simultaneously. The result is less commitment to your project. If your freelancer receives a better offer, they might even withdraw their services right in the middle of the work. 

When you choose outstaffing services from a software development house, you get a dedicated team of professionals committed exclusively to your project for the entire contract. 

• Quality and reliability

Usually, collaboration with a software house is more expensive than a freelancer. However, you get higher-quality services based on the years of experience and professionalism of every member of a carefully-selected team. The company holds the responsibility for the project implementation and its results, making adjustments if necessary. Most professional developers choose to work for a company to enjoy state and employee benefits. Thus they can devote themselves to work, certain their employer will cover everything else. We believe working in a company or with companies minimizes your risks as a developer and as a business.

Sometimes the start of a project can be delayed by several weeks, but it’s worth waiting when you choose one of the most respected, reputable software houses.

All payments are made based on invoices we issue. We calculate the number of hours our developers have spent on your project during the month, issue an invoice, and expect it to be paid via bank transfer. For any other mode of payment, don’t hesitate to get in touch with our customer support team or your dedicated Project Manager.

Optimum Web offers very competitive rates depending on the scope of the work. The costs will vary depending on your business’ individual needs, specific services, and developers’ specializations. Please get in touch with us for a free customized quote!

What is your pricing strategy for development projects?

Our pricing model differs for each project undertaken, depending on your requirements. However, the general basis of our pricing is as follows:

• Full-Time Equivalent (FTE)
• Per piece rate
• Hourly Rate

Our pricing model differs for each project undertaken, depending on your requirements. However, the general basis of our pricing is as follows:

• Full-Time Equivalent (FTE)
• Per piece rate
• Hourly Rate

We issue an invoice at the end of the month for the month we have just worked. As the client, you check the hours and reports provided and make your payment at the beginning of the month. This timely schedule protects you against making overpayments. When signing a contract, we require a two-week advance payment, which you need to make before our experts start working on your project. There’s also the option of individual payment terms as long as they are formally stipulated in the contract. 

This depends on several factors, such as:

• The complexity of the project 
• The level of professionalism of developers in the team 
• The team size
• The volume of work required to solve your key tasks

We can agree on support separately.

You’re welcome to choose the engagement model that fits your requirements best.  

1. A dedicated development team
2. A dedicated development center
3. Staff augmentation
4. Time and material

Please get in touch with [email protected] for details.

We are mindful of the security and confidentiality of the information you share with us at every stage. Our reliable information security system is designed to give you a safe outsourcing experience with maximum benefits. To ensure the confidentiality of your information, we encourage our clients to sign a Confidential Non-Disclosure Agreement (NDA) at the initial stage of our discussions around the project. The NDA is legally binding, a vital document that ensures the total security of your information in our hands. We also never publish anything about our clients’ projects unless we’ve been given specific prior permission.

We take great care of our infrastructure and systems security, keeping in mind every critical concern. And we have engineered everything in such a way that all possible leaks of information are eliminated.

• Confidentiality and Non Disclosure Agreements are signed by employees
• We provide Secure Remote Access (VPN)
• We only use secure email with digital signatures

Workstation Security

• We insist on secured data at every stage, along with comprehensive security management, including administrative auditing, reporting, and monitoring facilities
• Every workstation is secured individually by Anti-Virus Protection and a respected Back-Up Drive Manager.

Yes. Optimum Web aims to provide the best customer service to our clients. We offer online customer support via several channels:

1. Our phone support is available 8 hours per day. Just dial +373 22 84 35 69 in case of any concerns or problems.
2. You can also drop us a line at [email protected] or contact your dedicated Project Manager for support – expect an answer within 24 hours. 
3. Leave a message on our customer support page. One of our support engineers will contact you directly.

You can outsource every kind of service to an IT company. They usually vary, from website and application development to testing services and even database administration services. However we usually work on projects from scratch, including the preparation, the software development itself, and further support. 

Another option is to outsource the overall support of the project that has already been developed to Optimum Web. It can include testing, administration, changing the code, adding features, and more. Normally, long-term projects involve ongoing support. 

You can try to identify a different executor to handle every different service you need, but it’s usually both unprofitable and unreliable. It’s better to use just one reliable company employing experts in different fields. This means the outsourcing team will have a complete vision of the project and a deep understanding of how to act in case of problems in any area. They will also share the knowledge with you. Moreover, you will save time and frustration trying to manage multiple parties simultaneously, and struggling to coordinate their actions and results.

Optimum Web offers a wide variety of services, from application and software development to infrastructure and cybersecurity services. You’re welcome to check our services page for the complete list. Just contact us if you have any questions.

Absolutely! At our IT company, we understand that small and medium-sized businesses face unique challenges when it comes to managing their technology needs. That’s why we offer outsourcing services that are specifically tailored to meet the needs of businesses like yours. Our team of experts has years of experience working with companies of all sizes, and we’re committed to helping you achieve your goals while staying within your budget. By outsourcing your IT needs to us, you can focus on growing your business while we handle the technical details. So whether you’re a startup or an established business, we’re here to help. Let’s discuss how we can work together to support your business and help it thrive!  Call us today +373 22 84 35 69 or send us a message! 

The success of your outsourcing or outstaffing project rests on a combination of factors, mostly depending on the executing company. Choosing the right software development house to work on your solution is one of the most important things to consider. Here are the points to bear in mind when choosing an outsourcing or outstaffing solutions provider for your project:

• Is the expertise of the company good enough?
• Is the number of professionals sufficient for your project?
• Were previous projects successful? Have they been completed?
• How does the company approach the development process?
• How willing is the company to communicate with you? 

• Project size

Engaging a freelancer  works well for small projects without ongoing maintenance, bug fixing, or extended support. Their job is done once the project comes to an end. But you should consider outsourcing to a software house when you want to build a more extensive app with a bigger budget and complex logic, or run a sizable offline business that needs IT systems to enhance its efficiency.

• Specializations diversity

A single person can’t work on all the components of software development, including backend, frontend, QA, UX/UI design and more, even if they’re a talented full-stack developer. If you decide to hire more people to cover all the required elements, be prepared – managing several freelancers, coordinating their actions and results, can get complicated. Software houses like ours channel enormous resources into assembling teams containing a vast range of experts. Each of them masters specific technologies, provides quality products, and is familiar with up-to-date technology and trends. 

• Communication quality

Freelancers usually work to their own flexible schedule and are often located in different time zones. Poor communication is a frequent result of the discrepancy in working hours. When outsourcing a project to a software house, you can ensure time zone differences won’t affect your project. Software development companies solve this issue by blending the right tools with strong communication skills that have been honed to perfection thanks to years of experience.  . 

• Commitment level

Freelance developers usually have more than one client, which means they often work on multiple projects simultaneously. The result is less commitment to your project. If your freelancer receives a better offer, they might even withdraw their services right in the middle of the work. 

When you choose outstaffing services from a software development house, you get a dedicated team of professionals committed exclusively to your project for the entire contract. 

• Quality and reliability

Usually, collaboration with a software house is more expensive than a freelancer. However, you get higher-quality services based on the years of experience and professionalism of every member of a carefully-selected team. The company holds the responsibility for the project implementation and its results, making adjustments if necessary. Most professional developers choose to work for a company to enjoy state and employee benefits. Thus they can devote themselves to work, certain their employer will cover everything else. We believe working in a company or with companies minimizes your risks as a developer and as a business.

Sometimes the start of a project can be delayed by several weeks, but it’s worth waiting when you choose one of the most respected, reputable software houses.

Working with people is one of the most challenging elements of any project. Agreeing, discussing a solution, and organising the implementation is a laborious process,which is why so many businesses apply to outsourcing companies for help. Today, outsourcing product development is widespread. As a rule an enterprise opts for outsourced product development for any or all of these reasons;

• To acquire expertise that isn’t currently available. Outsourcing provides you with a team of experienced professionals with the proper knowledge to develop a product to your exact specifications. Building an internal development team would require full-time focus from management, leaving little time left over to concentrate on core activities.
• To manage costs. Outsourcing helps minimize the costs involved in product development, including employee costs like salary, taxes, benefits, overhead expenditure on office space, desks, computers, training, software and hardware tools, supporting costs for information systems, management, human resources payroll and more. 
• To manage risk. You face lower levels of financial and operational risk simply because your investment in infrastructure is less. You avoid risk costs such as downsizing, severance pay, legal support, and more. 
• To be in control. You have full access to the process monitoring tools and can check what’s happening at any time. And you have the final say in all the project’s key points.
• To save time. You have more time at your disposal to focus on other core activities like marketing and sales. 
• To enjoy flexibility. Since you don’t own the engineering team, you can quickly downsize or close the project anytime. 

Software development outsourcing is a remote service provided by reputable software development companies. It usually involves developing new apps or solutions, client-side maintenance, and support. Using software development outsourcing services means you no longer need to hire application developers or maintain IT infrastructure, thus cutting the costs while upgrading the quality of your services. Outsourcing also gives you the perfect opportunity to concentrate on your core business activities and expand them, instead of worrying about side tasks.

Every business tries to reduce its expenses, raise its productivity, and gain recognition for its core business practices. Offshore outsourcing helps companies meet many of these goals by reducing the cost of hiring experts and maintaining the infrastructure. It helps to have easy access to talented workers, minimizing the risk of project failure. It also saves lots of time when your outsourcing company’s people are spread across different time zones.

Today’s outsourcing companies offer many perks and opportunities to the developers who work for them. While working, the company makes many payments: health insurance for employees, social insurance, pension savings, deductions to state funds and more. We also take care of the bonuses and other competitive advantages that attract the best professionals. All this means our clients enjoy access to highly professional IT specialists without carrying all the usual financial and organizational burdens. 

As an outsourcing and outstaffing company, Optimum Web offers clients help with all kinds of projects and collaboration types. The client receives guarantees that the process is monitored and moving forward as it should, and our management team works hard to constantly improve our services. The outsourcing company can even handle increasing the number of project staff, if necessary.

• Optimum Web guarantees that our professional employees are totally dedicated to your project. They will do their best to get the work done on time and on budget, meeting the latest quality and technical standards. 
• We have international outsourcing experience.
• Our team has the technical expertise needed to complete any project. 
• You can outsource any IT project, ranging from a simple utility to the total end-to-end automation of your business. 
• We maintain the confidentiality of your data and protect all other business properties. 
• You retain the copyright of the final system. 
• All our services are cost-effective and delivered on time. You will save on equipment, maintenance, and any infrastructure required during the development.

Vision compliance

Optimum Web offers an exceptional advantage that differentiates us from other providers in terms of our unique ability to understand our clients’ vision. And that is what outsourcing product development is all about. We align technologies and skillsets with client requirements, providing the management expertise needed to deliver a product blueprint that fits your vision.

Technical expertise

Our product development expertise, technical capabilities, and domain knowledge of product development lifecycle issues mean we always provide speedy, accurate development according to predefined specifications and schedules.

Client’s involvement

We ensure the client remains involved in the product design and development work through constant communication and collaboration. At the same time, we make sure our clients control the product architecture, intellectual property, and dedicated project teams.

Cost-efficiency

We ensure our clients always receive high-quality, reliable, and cost-effective outsourcing solutions.

Yes. We can work weekends and holidays on mission-critical tasks for double payment. The details are usually covered in the agreement we sign at the beginning of our collaboration. The charges are based on the service we provide, and can vary.

Our project management team in Moldova is available during usual Moldovan working hours:  from 10:00 am to 6:30 pm GMT+2. Our IT experts work for 8 hours a day, from Monday to Friday, and our total working time is 40 hours per week. Our team might begin work earlier than usual or finish later, which means we always have 4-5 hours in common with our clients to have meetings. Our professionals can work as per your needs until the problem is resolved whenever there’s an emergency or a tight deadline.